Update at midnight GMT By Villu Arak on August 18, 2007.
Hello again,
We are pleased to announce that the situation continues to improve, after the only total outage in our four-year history. The sign-on problems have been resolved. Skype presence and chat may still take a few more hours to be fully operational. We know what our faithful users have been going through and we thank you for your patience and kind support. If you are one of the minority who may still be experiencing problems, please be patient. You do not need to adjust or restart your computer. Skype will start working for you very soon now. We will issue a further update when we know that Skype is functioning normally, or if there is any material change. After this, we will also be in a better position to tell you what went wrong, and why it won’t be happening again. We’ve commandeered extra supplies of pizza and coffee, and we can promise that the Skype people aren’t going anywhere until they’re happy that everything is back to normal.
