Your package may lost in transit, you have three options to deal with your package, pls tell us your decision: 1. Keep the value as DX Store Credit which can be used in next order；
2. Request reshipment；(If you need tracking number, you could pay for $1.7 to buy a tracking number or add some items in the order to reach a value higher than $15, which qualifies for a FREE tracking number.)
3. Request refund. (If your order was made over 90 days, it may take 1 to 2 week to be processed.)
Sorry for the inconvenience again. We are looking forward to serving you.
