------ We are doing a first batch release of the following servers. We are doing a second run of 10 servers with a 4 working day setup time. These are dedicateds not VPS server Intel Atom 1.6Ghz 2Gb RAM DDR2 100Gb HDD 5 IP's 500Gb Transfer
£0 Setup - £40/mo £40 setup - £30/mo £60 setup - £25/mo Upgrade to 250Gb HDD - £5/mo or £20 one off cPanel - £15/mo DirectAdmin - £10/mo
We are sorry to hear that you wish to cancel this/these service(s). Please let us know if you've been unhappy with anything, or if you would like to see us apply any improvements. If you are looking for something more suited to your needs, feel free to contact our sales team. They would be delighted to help you move to a new plan, ensuring your transition is as seamless as possible.
If you still wish to terminate your service please make sure that you reply to this ticket with your IP and root password. You should tell us when you would like your services terminated – immediately, or at the end of your billing cycle. Note that no other forms of cancellation can be accepted.
Please remember that you have agreed to our Terms of Service. Our terms state that all cancellations must be received at least 10 days prior to your next package billing renewal date. If your cancellation request is submitted less than 10 days before this date, the monthly fees/invoice will be considered due and must be paid before we can accept cancellation.
We hope that you have enjoyed excellent service. If you feel that we have not provided our usual high level of service, please include your comments when submitting the cancellation form. We use your feedback to improve client experience.
We have reasons to believe there may be a security hole in HyperVM. As such we are taking it offline until it is either confirmed and fix and the all clear is given.
We remind you our main concern is security, so we appreciate your patience and understanding with this.
We would just like to clarify that your servers will remain working without any issues! HyperVM panel operates separately from the VPS itself, hence only control panel will be pulled down, while server will be functioning fine. In case you experience any troubles, we encourage you to email support@vaserv.com
Almost the same story about cancelling with A2B2/CheapVPS. I submitted cancellation, and they said that my account will be cancelled. Then after a week, I still receive an invoice. I submit a ticket saying that I cancelled already. After a week or so, they contacted me manually saying that the invoice is still due. I check the ticket and no reply. I decided to wait a bit because it was new year after all. A week has past, and this time, they had this another manual notice saying that I still owe them money and that I should pay up ASAP. By then, I've gotten really pissed, and threatnened that if they do not solve it by 2 days, I will post here.
Guess what? 4 hours later, my account was cancelled. I guess you can't be always nice when dealing with these things.
